EQUIPMENT SERVICE
Preventive care. Fast response. Zero downtime tolerance.
What We Cover
Commercial espresso machines, grinders, batch brewers, and water filtration systems. OCC's equipment service covers installation, scheduled maintenance, calibration, and emergency repair for cafe-grade and hotel-grade equipment.
Service Model
Two options: scheduled maintenance contracts for ongoing preventive care, or on-call repair response for urgent breakdowns. Both include documented service reports after every visit, and can be paired with barista operations support.
Why OCC
Equipment failure costs more than a service contract. OCC's technicians are trained on commercial-grade machinery and work to minimize downtime, not extend it. Every service visit is logged, and every repair comes with a follow-up check and optional SCA brew calibration.
Who We Work With
Specialty cafes, hotel F&B departments, office coffee setups, and multi-location operators needing consolidated service contracts linked to their wholesale supply chain.
FAQ
What brands do you service?
We service major commercial brands including La Marzocco, Synesso, Nuova Simonelli, Mahlkonig, and Mazzer.
How fast is your emergency response?
We target same-day response for Phnom Penh clients on active maintenance contracts.
Do you supply spare parts?
Yes. Common wear parts are stocked. Non-stock parts are sourced and expedited where possible.